Business Central & Wiise Support, Customisation and Upgrades
Already running Business Central or Wiise? We help you get more out of it — fixing what isn't working, automating manual processes, and building the integrations and customisations your business actually needs.
Common Problems We Fix
Is your Business Central doing what it should?
These are the most common issues we see in Business Central and Wiise environments that have been live for a year or more.
Reports that don't match the general ledger
Your finance team exports to Excel and manually reconciles figures every month. The numbers in Business Central or Wiise never quite match the management report — and nobody is sure which one is right.
Manual workarounds that have become permanent
What started as a temporary fix is now a critical process. Spreadsheets, shared inboxes, and manual data entry have become load-bearing parts of your finance operation — and they break when people leave.
Month-end close takes longer than it should
A close that should take two days is taking a week. Journals are being entered manually, approvals are chased by email, and the consolidation is done in a spreadsheet that only one person understands.
Integrations that broke after an update
Your connection to Salesforce, your eCommerce platform, or your payroll system stopped working after a Business Central or Wiise update. Now data is being re-keyed between systems.
Approvals and sign-offs still happen by email
Purchase orders, expense claims, and credit notes are approved by forwarding emails. There is no audit trail, no escalation path, and no visibility into what is pending.
Still running Dynamics NAV and haven't upgraded
Your NAV environment is out of support, customisations are blocking the upgrade path, and the gap between what you have and what Business Central offers is growing every year.
What We Do
Business Central and Wiise services
From a single integration fix to a full NAV upgrade, we scope the work, quote it at a fixed price, and deliver it.
Customisation and extensions
We build AL extensions that add functionality Business Central or Wiise doesn't have out of the box — custom approval workflows, industry-specific fields, bespoke reports, and integrations with your other systems.
Power Automate workflows
Automate approvals, notifications, and data flows between Business Central and the rest of your Microsoft 365 environment. We design, build, and document workflows your team can maintain.
Continia AP and expense automation
Continia Document Capture automates invoice capture, coding, and approval routing. Continia Expense Management replaces email-based expense claims with a mobile-first process that posts directly to Business Central.
Integrations with Salesforce, eCommerce, and payroll
We build and maintain integrations between Business Central or Wiise and your CRM, online store, payroll system, and other line-of-business applications — using APIs, Power Automate, or middleware.
NAV to Business Central upgrades
We migrate Dynamics NAV environments to Business Central on the cloud — including custom code assessment, data migration, and a structured cutover plan that minimises downtime.
MYOB and Xero to Business Central migrations
For businesses moving from MYOB or Xero to Business Central or Wiise, we handle the full migration — chart of accounts mapping, data migration, configuration, integrations, and training.
Ongoing support
Monthly support retainers for businesses that need a responsive partner for day-to-day questions, minor enhancements, and proactive system health checks.
Weblink Plus is an official Wiise Partner. Wiise integrates with Employment Hero for payroll and HR, so your ERP and payroll work together — employee records, leave, and payroll journals flow between the two systems without manual re-entry.
How It Works
From assessment to go-live
A straightforward process with no surprises on cost or timeline.
Free assessment
We spend an hour with your finance and operations team to understand what is working, what isn't, and what you need the system to do. No charge, no obligation.
Fixed-price quote
We scope the work and provide a fixed-price proposal. You know exactly what you are getting and what it will cost before any work begins.
Agreed go-live date
We agree a delivery schedule with milestones. Senior consultants lead the work — not juniors supervised from a distance.
Support after go-live
We don't disappear after go-live. Hypercare support is included, and we offer ongoing managed support for businesses that want a long-term partner.
Case Studies
Recent Business Central and Wiise projects
Xero to Business Central
A professional services firm outgrew Xero's reporting and multi-entity capabilities. We migrated their chart of accounts, historical data, and open transactions to Business Central, and built Power BI dashboards to replace their Excel-based management reports.
Read the case studyMYOB to Wiise
A growing services business needed payroll and ERP to work together. We migrated them from MYOB to Wiise, configured the Employment Hero integration, and automated their month-end close process — reducing close time from five days to two.
Read the case studyFAQ
Common questions
We already have Business Central — do you support businesses that didn't implement with you?
Yes. Most of our support and customisation work is for businesses that implemented with another partner or directly with Microsoft. We start with a system review to understand your configuration before recommending any changes.
What is the difference between Business Central and Wiise?
Wiise is built on Business Central and adds Australian-specific features, including integration with Employment Hero for payroll and HR. Weblink Plus is an official Wiise Partner. The right choice depends on your payroll and HR requirements — we can advise based on your situation.
Can you fix customisations built by another partner?
Yes. We review the existing code, document what it does, and either fix it or rebuild it properly. We have inherited and remediated customisations from a wide range of partners and in-house developers.
How long does a typical customisation or integration project take?
Simple customisations and Power Automate workflows typically take two to four weeks. Integrations with external systems are usually four to eight weeks depending on the complexity of the API and the data mapping required.
Book a Free Assessment
Tell us what isn't working. We'll review your Business Central or Wiise environment, identify the issues, and give you a fixed-price proposal to fix them.